Welcome to the information area

Delivery methods

After entering your delivery address and choosing your shipping method, shipping costs will be calculated automatically in your cart.

Home delivery

DHL Eco

£3.99

Receive your package between Thursday, February 12, 2026 and Friday, February 13, 2026

DHL Express

£12.99

Delivery on Wednesday, February 11, 2026

Relay point delivery

Europe

Delivery in 3/5 working days depending on the country, rate depending on the country.

French Overseas Territories

Delivery in 7/21 working days, rate depending on the territory

Worldwide

Delivery in 7/21 working days depending on the country, rate depending on the country.

Secure payment

We accept the following payment methods:

Loyalty program

Your loyalty programme is getting a makeover! We'll be back soon with new features. Thank you for your patience.

If you are already subscribed, your loyalty card will be automatically extended to compensate for the waiting period.

If you wish to subscribe, our customer service team can contact you as soon as the new programme is online.

Thank you for your understanding.

Contact customer service

A question? A problem?

Our customer service team will be happy to help you.

Please note: Due to a a high volume of messages, responses may take longer than usual. Please bear with us.

Customer service

Please fill in the following form to contact us

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You are a professional and need a quote for bespoke jigsaw puzzles (minimum of 20 copies)?

sales-pod@alize-group.com

Customer service